E-mails shape our
relationships!
We all know this and have stories to tell but now, as Daniel
Goleman and others are researching this phenomenon, we're beginning to
understand why.
The social part
of our brain that tunes into micro-expressions and emotions is crippled when we
are using e-mails /texts/ Twitter/ Facebook etc....we just don’t have the wealth of
background information to make sense of the words.
And yet these
ways of communicating are so very useful and now embedded in the fabric of our daily lives. So the question
is...how to enhance relationships using this technology and protect ourselves
from the relational fallout?
Any ideas out
there?!?
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