Thursday, 28 March 2013

The moment before you light that flame...


Interestingly many of us in the field working with people and social dynamics are finding ways to package these skills in user-friendly ways that invite people to slow down and notice-and make different choices.

So Daniel Goleman says about flaming:

"When you’re tempted to hit send when angry or frustrated, try this instead:

- Save the message as a draft.
- Take three deep breaths.
- Return to your email.
- Envision yourself as the recipient of the message.
- Would they think the message has a positive or negative tone?
- Revise as you see fit.

Taking an extra few minutes to reflect on your intention and message in an email could save you a couple of hours, days, or even weeks of headache and trouble."

This particularly appeals to me because it applies to communication in the relational space and the intentionality of noticing the body-brain at work!

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